wednes: (Wut?  JoJo)
wednes ([personal profile] wednes) wrote2011-03-10 02:54 pm
Entry tags:

Think Differently...with a Mapple

I have no idea how this happened, but my macbook somehow split its hard drive in half. Suddenly, it was telling me I only had 11GB of disk space left, when I knew damn well I had over 200. Frown. I asked around, tried a few things, no success. Frown again.

Yesterday it was my day off from ye old day job. I decided that come hell or high water, I was going to fix this issue myself.

2pm: called Applecare. Computer asked me what I wanted, said a rep would be with me soon. 32 minutes later, no rep. No hold music.

2:45pm: called Applestore Briarwood. Transfered me to Applecare, actually got rep in 5min.

4pm: concluded call with rep. Waiting for copying of files. Rep would not give me his extension, said reps don't have them. Made it a point to say he wasn't brushing me off. Sent Email with instructions on how to finish procedure.

8pm ish: Stuck following instructions. Windows don't look like what Email/forums say. Near tears. Haven't gotten any work done all day. Called Briarwood -----> Applecare again. New guy. Talked for 30 min or so. More copying. New guy gives me phone # and Ex, proving that first guy was lying when he said he didn't have an ex.

11:30pm: Copying finished. Still cannot proceed. Swearing ad nauseum. Shut down.

Today: Made appt at Apple Briarwood. Will be there at 7:40pm.

EDIT: 10:08pm Thursday: Home from Applestore. They were very helpful and not irritable at all. They complimented my macbook skin, and my awesome hat. Turns out, all I really need to do is delete some stuff off my hard drive, 10gb or so. Then I should have enough room to turn off File Vault, thus freeing up all that stupid space. Everything I went through yesterday was a complete waste of time.

What luck! I just got a survey from Applecare asking me about my experiences on the phone yesterday. *rubs hands together*

EDIT AGAIN: 11:34pm No dice. Going to tinker with it a bit, but looks like I might end up copying everything in the File Vault onto an external drive, then deleting it so I can turn off File Vault. Damn...what a pain in the ass!

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